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Keap OAuth

Today’s update is a little more technical in nature as it has to do with how Graphly communicates with Keap to sync and serve up data. With that being said, if you’re a user of our service, there is action we required of you in order to take advantage of these enhancements. Over the last few months, we’ve rebuilt our sync engine to make many enhancements that will help us scale our service as our user base rapidly expands.

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What’s an Acceptable Churn Rate for SaaS Companies?

How good are you at keeping your current customers? You need to know the answer. The success of your SaaS business depends on it.

According to a study by Bain & Company and Harvard Business School, a 5% increase in retention rates leads to a 25% to 95% increase in profits.

A small bump up in retention rates provides a meaningful spike to your bottom line. You should do

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What Is Lead Tracking? Here’s How Tracking Leads Will Benefit Your Business

To understand lead tracking one must first have a general understanding of what a lead is. Not to be confused with a customer or prospect a lead is someone who is in your target demographic and is looking for information about your product or service.

A customer is one that has already purchased your services while a prospect is someone who is in your target demographic but may not know about your product or services.

To change prospects into leads and leads into customers, some systems have been created to help.

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Laser-Focused Tag Conversions

Since the launch of Graphly more than 4 years ago, there has been one report that has risen above the rest in popularity. Regardless of the niche or industry that a business operates in, we often see this same report on dashboard after dashboard. What is it you ask? It is

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It’s All About Customer Retention

“Did you know that it costs five times as much to attract a new customer than to keep an existing one?”

“It is six times more expensive to attract a new customer than it is to retain an existing one.”

“It costs 7x more to obtain a new customer than to keep an existing one.”

fix your funnel reports

Fix Your Funnel Reports

BIG ANNOUNCEMENT: For the last 3 years we have focused our efforts on making the best reporting tool for Infusionsoft. Today we’re ditching that endeavor in order to create the best reporting platform for the entire Infusionsoft Ecosystem. What does that mean exactly?

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