Export New Customers Report

You can now export New Customer and New Customer Value reports to PDF format! Simply click the download icon in the top left corner of the widget. It will take

Use these 5 sales KPIs.

5 Important Sales KPIs to Track

If you aren’t using KPIs then you’re probably living in the dark when it comes to your sales performance. Key Performance Indicators (KPIs) are metrics and tracking methods that your


Keap OAuth

Today’s update is a little more technical in nature as it has to do with how Graphly communicates with Keap to sync and serve up data. With that being said, if you’re a user of our service, there is action we required of you in order to take advantage of these enhancements. Over the last few months, we’ve rebuilt our sync engine to make many enhancements that will help us scale our service as our user base rapidly expands.

acceptible churn rate arrows

What’s an Acceptable Churn Rate for SaaS Companies?

How good are you at keeping your current customers? You need to know the answer. The success of your SaaS business depends on it.

According to a study by Bain & Company and Harvard Business School, a 5% increase in retention rates leads to a 25% to 95% increase in profits.

A small bump up in retention rates provides a meaningful spike to your bottom line. You should do

lead tracking business map

What Is Lead Tracking? Here’s How Tracking Leads Will Benefit Your Business

To understand lead tracking one must first have a general understanding of what a lead is. Not to be confused with a customer or prospect a lead is someone who is in your target demographic and is looking for information about your product or service.

A customer is one that has already purchased your services while a prospect is someone who is in your target demographic but may not know about your product or services.

To change prospects into leads and leads into customers, some systems have been created to help.

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