IMPORTANT NOTE: Currently this Email Engagement report no longer displays Opened metrics. This is because of a change that email providers have made that doesn’t allow the pixel placed in the email to trigger the Keap automation link that applies the Opened tag.
Display Tab
This report is only displayed as a Heat Map.
Settings Tab
Go to the Settings tab and choose all of your Open or Click tags that you want to measure for email engagement.
Next, define the time frame you wish to look at based on when the opens or clicks took place. In other words, when the tag got applied.
Filters Tab
For ultimate control and customization, use Filters to include additional rules and requirements to the report. This way you can filter out certain contacts for any reason you can imagine.
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