How to Set Up the FYF – Outbound Calls Report

The FYF – Outbound Calls template shows the total number of calls placed.

Chart Tab

From the chart tab you’ll see this report can be displayed in numerous chart types.

Chart Type options from the drop-down.

Below that, you can select this box to show the total number of calls placed in the top right corner.

Show total Number box checked.

Options Tab

First we need to decide how we want to group the results.

No grouping selected.

Next, we’ll determine the date range we would like to use.

Date range and display interval set.

Criteria Builder Tab

For ultimate control and customization, use the Criteria Builder.

Criteria Builder Tab options shown.

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