FYF – Inbound Talk Time Goal

This template allows you to set a goal for minutes of inbound talk time, and see your progress towards it.

From the chart tab, you’ll see this report is a solid gauge.

Now let’s head to the “Options” tab.

First, you can select your date range.

Next, we’ll input our goal.

Most users choose to leave the percentages of the progress colors untouched, but you can customize them if so desired.

For ultimate control and customization, check out the “Criteria Builder“.