How to Set Up the Subscription Tenure by Age Report

The Subscription Tenure by Age template shows how long you can expect a customer to remain actively subscribed grouped by successful billing cycles.

Chart Tab

From the Chart tab you’ll see this report is a Bar Combo.

The only display type for this report is Bar Combo

Below the Chart type we have the ability to show the overall average by checking this box.

Check this box to display the average in the top right of the report.

Options Tab

First, we will select the intervals we would like to look at. Following that click add to see which subscription you would like to measure.

Set your Subscription Display Intervals

Next, we will select our Cancellation Date.

Select which date you would like to use as the cancellation date.

Criteria Builder Tab

To add additional specifications to your report use the Criteria Builder tab.

Use the criteria builder tab to filter the report further

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