Email Engagement

IMPORTANT NOTE: Currently this report no longer displays Opened metrics. This is because of a change that email providers have made that doesn’t allow the pixel placed in the email to trigger the Infusionsoft automation link that applies the Opened tag.

This template shows the email addresses that have engaged with your emails in the past 6 months.

From the chart tab, you’ll see that this chart is displayed in a Bar Combo.

We have the ability to show the total number and/or the percent of emails engaged with in the past 6 months by checking these boxes.

Now let’s go to the “Options tab“.

First we need to define engagement as open, a click, or both.

By default this will only take into account email statuses that are considered ‘Marketable’. To show all emails click this box.

For ultimate control and customization, head to the criteria builder.

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