This template shows the stick rate of existing customers grouped by successful billing cycles.
From the chart type, you’ll see that this is a bar combo.
Below that, we have the ability to show the overall average by checking this box.
Now let’s go to the Options tab.
First, we will select the intervals we wish to look at.
Next, we will select the subscriptions we would like to measure.
Finally, we will select our cancelation date. Choose Next Bill Date if customers pay in Advance for your services. Choose Last Bill Date if customers pay for services after they have been rendered. Select End Date only if you specify manually when a customer’s subscription has ended.
Criteria Builder Tab
For ultimate control and customization, use the “Criteria Builder“.