The Subscription Attrition template show the attrition rate over a period of time.
Search for the Subscription Attrition Template
To begin click the “+” icon on your Dashboard and type “attrition” in the search bar. Then select the “Subscription Attrition” template.
![Select the Subscription Attrition template from the template library.](https://graphly.io/wp-content/uploads/download-8.png)
Chart Tab
Graphly defaults to the Area chart type. Because you’re graphing just a single data point, stacking has no bearing on this report. Check the Show Total Number box to show the total in the top right-hand corner of the graph.
![Check this box to display the total in the top right of the report.](https://graphly.io/wp-content/uploads/download-1-3.png)
Options Tab
Next, navigate to the Options Tab and select your subscriptions. Choosing more than one subscription plan joins the data into a single column, bar, or line.
![Select the subscriptions you want to track.](https://graphly.io/wp-content/uploads/3-133.png)
If you want to compare the attrition rate for one subscription plan to the attrition rate of a different subscription plan, you must use two separate widgets to do so.
Next, define your cancellation date. Your options are Next Bill Date, Last Bill Date, and End Date.
![Select the cancellation date you would like to use.](https://graphly.io/wp-content/uploads/4-128.png)
Next, set your date range.
![Select the date range for the report.](https://graphly.io/wp-content/uploads/5-115.png)
Criteria Builder Tab
For ultimate control and customization, use the Criteria Builder to include additional rules and requirements to the report.
![Use the criteria builder to filter the report further.](https://graphly.io/wp-content/uploads/6-92.png)
Once you have your alerts set, click Save Preferences on This Widget.
Relevant Articles
- How to Configure the Subscription Stick Rate Report
- How to Configure the Subscription Tenure Report
- How to Set Up the Subscription Cancellations Report
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