How to Set Up the Subscription Cancellations Report

The Subscription Cancellations template shows the number of subscriptions that are canceled or inactivated for a given time frame.

Search for the Report

To begin, click the “+” icon on your Dashboard and type “subscription” in the search bar. Then click on the “Subscription Cancellations” template.

search the template library for the subscription cancellations template

Chart Tab

Graphly defaults to the Area chart type. Because you’re graphing just a single data point, stacking has no bearing on this report. Check the Show Total Number box to show the total in the top right-hand corner of the graph.

select the display type and check the box to display the total in the top right of the report

Options Tab

Subscriptions

Next, navigate to the Options Tab and select your subscriptions. Choosing more than one subscription plan joins the data into a single column, bar, or line.

select your subscriptions from the search box

If you want to compare one subscription plan to another, you must use two separate widgets to do so.

Cancellation Date

Next, define your cancellation date. Your options are Next Bill Date, Last Bill Date, and End Date.

select the date you want to use for the cancellation date

Date Range

Next, set your date range.

select the date range you wish to display on the report

Criteria Builder Tab

For ultimate control and customization, use the Criteria Builder to include additional rules and requirements to the report.

use the criteria builder to filter the report further

Once you have your criteria set, click Save Preferences on This Widget.

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