Subscription Cancellations

This template shows the number of subscriptions that are canceled or inactivated for a given time frame.

To begin, click the “+” icon on your Dashboard and type “subscription” in the search bar. Then click on the “Subscription Cancellations” template.

Graphly defaults to the Area chart type. Because you’re graphing just a single data point, stacking has no bearing on this report. Check the “Show Total Number” box to show the total in the top right-hand corner of the graph.

Next, navigate to the “Options” Tab and select your subscriptions. Choosing more than one subscription plan joins the data into a single column, bar, or line.

If you want to compare one subscription plan to another, you must use two separate widgets to do so.

Next, define your cancellation date. Your options are Next Bill Date, Last Bill Date, and End Date.

Next, set your date range.

For ultimate control and customization, use the “Criteria Builder” to include additional rules and requirements to the report.

Lastly, feel free to set alerts in the Alerts tab for if your values rise above, or fall below a threshold of your choosing.

Once you have your alerts set, click “Save Preferences” on This Widget.