The Days Between Contact and First Order Template shows you the number of days it takes from a contact being created to their first order.
Search for the Days Between Contact and First Order Template
To begin, click the “+” icon on the Dashboard and type “Days Between Contact” in the search bar. Then select the “Days Between Contact and 1st Order” template.
![The template highlighted in our template library.](https://graphly.io/wp-content/uploads/1-52.png)
Chart Tab
There are two chart types, column and bar. I’ll choose column.
![Column selected as the chart type.](https://graphly.io/wp-content/uploads/2-49.png)
If you want the total average days to be displayed in the top right hand corner of the chart, check the “Show Total Average Days” box.
![Arrow pointing to the Show Total Average Days checkbox.](https://graphly.io/wp-content/uploads/3-46.png)
Options Tab
Navigate to the Options tab and choose whether you want to include refunded invoices or exclude invoices where payment is 0 by checking the corresponding boxes.
![Both checkboxes selected.](https://graphly.io/wp-content/uploads/4-41.png)
Next, choose an outlier.
![Outlier of 60 days selected.](https://graphly.io/wp-content/uploads/5-33.png)
Then choose the date range for the contacts as well as the Order date settings.
![Date range for Contact Created and Order Created selected.](https://graphly.io/wp-content/uploads/6-23.png)
Criteria Builder Tab
For ultimate control and customization, use the Criteria Builder to include additional rules and requirements to the report.
![Criteria Builder Tab options displayed.](https://graphly.io/wp-content/uploads/7-19.png)
Once you have your everything set, click Save Preferences on This Widget.
Relevant Articles
- How to Set Up the Days Between Opportunity Stages Report
- How to Set Up the Order Attribution Report
- How Discounts are Calculated In Keap
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