The Time Between Notes report allows you to see the time between notes that get applied. You can see the average as well as a bread down to see the details.
Display Tab
You can choose Column or Bar as display types for this report.
Settings Tab
Note Pairs
The first thing you will need to do is create a search that contains criteria for two separate notes. Enter the requirements for Note 1 in the pair, Note 2 in the pair, and then give the pair a clear label. You’ll also want to set an outlier for a set number of days to exclude any contacts that took an unusually long time to progress from being counted in the results. Repeat this process for as many note pairs as you would like.
Time Between
You can set the time difference between note applications to be appear as Minutes, Hours, or Days.
First Note in Pair Created (date range)
This date range will exclude any contacts who received the first note in the pair from the report.
Filters Tab
For ultimate control and customization, use Filters to include additional rules and requirements to the report.
Once you have your everything set, click Save changes on this report.
Relevant Articles
- How to Configure the Compare Tags Report
- How to Set Up the Grouped Tags Funnel Report
- Setting Up Email Reporting in Infusionsoft’s Campaign Builder
Don’t have Graphly yet? Sign up now to start gaining valuable insight into your Infusionsoft Data!